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To our valued Members,

It has come to our attention that one of our staff members at our Ridgecrest/Headquarters location has tested positive for COVID-19.

Out of an abundance of caution, we are putting in place safety protocols called for by the credit union’s COVID plan.

Therefore, the Ridgecrest Branch will be closing on Wednesday, November 18, 2020 at 12:00 PM to allow for extra cleaning and sanitation services. The MSC is planned to re-open to members and staff on Thursday, November 19, 2020 at 9:00 AM.

For your convenience, please utilize our walk-up and drive through ATMs.

In addition, we want to inform you of the actions taken at the direction of the Kern County Health Department coupled with guidance received by the Center for Disease Control and Prevention, and the California Department of Public Health:

  • We have sent all employees home to be tested and self-quarantined as is appropriate.
  • All of our branch employees from this location, who can work remotely from home, will continue to do so.
  • All our offices and branches continue to be sanitized daily.
  • AltaOne continues to abide by State of California Executive Orders and related guidance from County, State and Federal agencies.
Please contact our Call Center at (760) 371-7000 if you have any questions.