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Member Notices


Security updates that might effect your online and mobile banking experience, on or before May 1, 2018


We are informing our members of a change to our security protocol. AltaOne Federal Credit Union will be officially retiring TLS 1.0 security protocol support on all of our services in order to align with industry best practices and ensure that your data continues to be highly secure.
 
TLS stands for “Transport Layer Security.” It is a protocol that provides privacy and data integrity between two communicating applications. It’s the most widely deployed security protocol used today, and is used for web browsers and other applications that require data to be securely exchanged over a network.
 
On or before May 1, 2018 we will disable the TLS 1.0 encryption protocol, which may prevent you who still use it from using some or all of your online and mobile banking functionality. This means that you may need to upgrade your browsers to disable TLS 1.0 and use TLS 1.1 or higher, but this change will not affect you in any other way.
 
You can check if your browser has already disabled TLS 1.0 by visiting this website.
 
We will send you more resources and information as they become available to us. Please contact our Member Service Call Center at 760-371-7000, or toll free at 800-433-9727 (Monday-Friday, 7:00AM-6:00PM PST, and Saturday from 9:00AM-2:00PM.)
with any questions or concerns.
 
We aim for this process to be as smooth and simple as possible. Our primary goal in this effort is to maintain the highest possible security standards and help keep your data secure. We will be back in touch soon!