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Text Banking Instructions

Text Banking Instructions

Enrolling in text banking

Use the Text Enrollment page to enroll in text banking. You must agree to terms and conditions to enroll.

To enroll in text banking

  1. In the Navigation menu, click or tap Settings > Text Enrollment. The Text Enrollment page appears.
  2. Click or tap On.
  3. Enter the number that you want to enable for text banking in the SMS Text Number field.
  4. Click or tap Terms and Conditions to read the terms and conditions in another tab.
  5. Click or tap Privacy Policy and read the privacy policy in another tab.
  6. Select the Agree To Terms check box.
  7. Click or tap Save.
  8. In the Enrollment Successful message, do one of the following:
    • Click or tap Close to close the Text Banking settings.
    • Click or tap Visit Preferences to configure account preferences for text banking.

Configuring account preferences for text banking

You can use the Text tab on the Account Preferences page to configure text banking preferences. Depending on the configuration, this Text tab may not appear.

To configure text banking preferences for accounts

  1. In the Navigation menu, click or tap Settings > Account Preferences. The Account Preferences page appears.
  2. Click or tap Text.
  3. Locate each account that you want to use with text banking and do the following:
    1. Enter a nickname in the Nickname field. The nickname can contain 1-4 characters.
    2. Select the Enabled check box for the account. You can only use accounts that you enable for text banking.
    3. In the Order field, enter a number for the account order.
    4. Click or tap Submit.

Using text banking

To use text banking, you send a text message to us with a command. When the action is complete, the text message reply includes the information or the results of the action.
Caution:  When you send or receive a text banking message, normal text message and data rates apply.

You send the text message to 226563 (BANKME). The commands will vary according to your settings. Commands may include:

Text Banking Commands
Command Result
BAL Displays the current account balance for all enabled accounts.
BAL <account nickname> Displays the current account balance for the account that you specify.
HIST <account nickname> Displays the recent history for the account that you specify.
XFER <from account nickname> <to account nickname> <amount> Transfers the amount that you specify from one account to another.
LIST Displays a list of all available text banking commands.
HELP Displays a list of contact points for information about text banking. This may include the website address, phone number, or other information.
STOP Disables text banking. You can also use the settings in online banking and the mobile banking app to enable and disable text banking.


Updating text banking preferences

You can use the Text Enrollment page to update your text number or to disable text banking.

To update the text banking number

  1. In the Navigation menu, click or tap Settings > Text Enrollment. The Text Enrollment page appears.
  2. Enter the new number that you want to enable for text banking in the SMS Text Number field.
  3. Click or tap Save.

To disable text banking

  1. In the Navigation menu, click or tap Settings > Text Enrollment. The Text Enrollment page appears.
  2. Click or tap Off.
  3. Click or tap Save.


Text Banking Terms and Conditions