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Impact on Current Services

The new and improved AltaOne Online Banking does not have a significant impact on your current online services.  For example:

Member Number
  • Your member number remains the same.
Monthly Statement
  • The paper statement and eStatement layout does not change.
Checks
  • You will still be able to use your existing AltaOne checks after the upgrade. You can still order checks through AltaOne Online Banking.
Direct Deposit & Loan Payments
  • We do not foresee any delays to member direct deposits or loan payments. We expect all transactions to clear your account as normal.
ATM & Visa Debit Card
  • Usage of your ATM cards and Visa debit cards will not be affected.