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What are Alerts?
  • Alerts are account notifications that you set up to let you know when certain events occur on your account.  Alerts are delivered to you by text, phone or email.
  • Set up your Alerts preferences by clicking on Settings, and Alerts in the left-hand menu.
How do I enroll in Alerts?
  • Beginning this fall, log in to AltaOne Online Banking and select the “Settings” tab followed by the Alerts option. You can then select your desired notifications under Alerts, then complete your desired notification preferences by adding your email address and/or mobile phone number. Select “Submit” to activate your Alerts.
Once I’m enrolled in Alerts, will I continue to receive paper notifications?
  • Yes. Alerts are sent to you as a courtesy, with paper notices sent for items such as a Delinquent Loan notices, NSF notices and Share Certificate maturity and renewal notices.
What type of Alerts can I receive?
  • Options include Event Alerts, Balance Alerts, Transaction Alerts, Item Alerts, Security Alerts, and Personal Alerts. You can choose to receive Alerts by email, text or upon AltaOne Online Banking log in.