AltaOne Offers Visa® Account Updater
Visa Account Updater (VAU) is a convenient benefit for all Visa credit and debit cards at AltaOne. VAU automatically updates information to participating card-on-file (COF) merchants, such as expiration dates or other account changes. COF merchants keep a customer’s card number on file for recurring payments, such as: subscription services and utility companies. VAU helps prevent declined transactions due to card expiration dates, lost or stolen cards, and other account changes. If you are unsure if a merchant uses VAU please contact them directly.
Previously, when a member had a card on file for an online subscription service or another type of COF merchant and the card expired, the member would contact that company to update their card information. With VAU, the required card information updates automatically, eliminating the need to update your card information.
Contact us with questions about this valuable benefit at 1-800-433-9727, Monday-Friday from 7 a.m. to 6 p.m. and Saturday from 7 a.m. to 2 p.m.