Even more enhancements to ALTAONE ONLINE BANKING!
Two exciting new enhancements have just been added to AltaOne Online Banking.
Members may now apply for a loan directly through the Online Banking portal. Go to Services > Apply for Loan. Talk about easy and convenient!
Also, we have added a Spanish language option. Simply go to Settings > Display, and click the drop-down for the Spanish option.
Statement Fee Notice
Beginning with the January 2017 account statements, sent the beginning of February 2017, a $2 fee will apply for monthly mailed account statements. For quarterly statements, the fee begins with the March 2017 statement, sent the beginning April 2017. All eStatements and Visa statements continue to be free.
Connect your account in Quicken
AltaOne members may connect to their Online Banking accounts using Quicken and Quickbooks. Here
are the steps to connect an account in Quicken 2017.
AltaOne to Streamline Ridgecrest Member Service Centers
In AltaOne’s effort to continuously enhance our operational efficiencies, the credit union’s management and Board of Directors have decided to close our Stater Brothers member service center, effective January 3, 2017.
Over the past several years, transactions conducted at Stater Brothers have steadily decreased, as a higher percentage of members utilize AltaOne’s corporate member service center on China Lake Blvd., in Ridgecrest. In addition, with our enhanced Online Banking platform that gives members 24/7 access to their finances, a much higher percentage of members now conduct online transactions instead of visiting our member service centers.
As of January 3, Saturday hours at our corporate location change to 9:00 a.m. to 4:00 p.m. to accommodate the anticipated transition in member transactions. Our Stater Brothers employees will transfer to positions at the corporate branch.
These moves improve AltaOne’s financial fitness, and benefits our membership as a whole.
Be assured, your credit union remains as fiscally sound as it has been throughout our nearly 70 year history, and that your credit union staff, management and Board of Directors remain committed to helping you and your family to “Reach New Heights.”
NEW TEHACHAPI HOURS
Please note ... New hours of operation for our Tehachapi member service center (located inside Albertsons), effective December 5, 2016: Monday-Friday, 9:00 a.m. - 5:30 p.m.; Saturday, 9:00 a.m. - 2:00 p.m.
Online Banking Business Member User Guide
The online banking user guide for business members is now available.
to view the guide or visit our Online Banking Enhancements
page for more details.