We will be closed Monday, January 20, 2020 in observance of Martin Luther King Jr. Day.
Protect your valuable information!
AltaOne will never contact you and ask for personal information such as your Social Security Number, credit/debit card numbers, or account information.
We want to make sure that you have as much information as possible to protect yourself from these scams.
Please Click Here for our fraud prevention resources.
Debit Chip Card Activation
Please activate your new Visa® Debit chip card within 30 days of receipt for a seamless transition.
Please be aware: If you receive a recorded phone call asking you to cancel a debit transaction, this may be a scam. Do not call the provided phone number to cancel the transaction.
If you are unsure if the request is valid, please call AltaOne at 1-800-433-9727.
URGENT NOTICE TO ALTAONE MEMBERS! DO NOT reply to text messages reportedly from AltaOne FCU. AltaOne currently DOES NOT text our members, therefore this is a scam that could impact your account. Repeat-DO NOT reply to these text messages.
If you have replied to the scam text, please call (800) 433-9727, option 5, then option 2.
Online Shopping is Easy, but is it Safe?
The internet has changed our holiday shopping habits. More and more shoppers are turning to online shopping and shipping rather than brick and mortar stores.
However, with new shopping methods, also come new risks. Learn more about how attackers target online shoppers, and steps to protect yourself online this holiday season.
Online Banking Secure Access Code
Secure Access Codes requested through text message (SMS) are failing to reach end users with Verizon wireless service. SMS messages are successfully being delivered to non-Verizon customers.
We are diligently working with our vendor to correct this issue.