We will be closed Thursday, July 4 in observance of Independence Day.
Protect your valuable information!
AltaOne will never contact you and ask for personal information such as your Social Security Number, credit/debit card numbers, or account information.
We want to make sure that you have as much information as possible to protect yourself from these scams.
Please Click Here for our fraud prevention resources.
Debit Chip Card Activation
Please activate your new Visa® Debit chip card within 30 days of receipt for a seamless transition.
New Bakersfield-Ming Saturday Hours
Effective May 4, 2019, the Saturday hours at our Bakersfield-Ming MSC will be 9 a.m. to 1 p.m.
Please be aware: If you receive a recorded phone call asking you to cancel a debit transaction, this may be a scam. Do not call the provided phone number to cancel the transaction.
If you are unsure if the request is valid, please call AltaOne at 1-800-433-9727.
Home Run Mortgage Promotion
Right now, score even bigger when your home loan closes! Click to learn more.
Upcoming Maintenance Schedule
People Pay Services of Online Banking will be unavailable on Tuesday, June 25, 2019 (PST) from 6:00 a.m. to 8:00 a.m the following morning. Online Banking Services will still be available during this time but the ability to send funds using the People Pay tab will not be available.
VoiceOne (IVR) will be unavailable on Wednesday, June 26, 2019 (PST) from 2:30 p.m. to 5:30 p.m. The call center will be available to take member's calls.
Online Banking will be unavailable on Thursday, June 27, 2019 (PST) from 7:00 a.m. to 8:00 a.m.
The phone system to activate AltaOne Credit Cards and Debit Cards will be unavailable on July 14, 2019 (PST) from 10 p.m. to 3 a.m. the following morning.