PERSONAL BANKING SWITCH KIT

Make the switch to AltaOne!

Switching to AltaOne is as easy as 1-2-3! Once you have a Membership with us, we do all we can to make your financial life simpler. That's why we make it easy to switch direct deposits and automatic payments from other financial institutions in three simple steps.¹

What you’ll need:

• AltaOne Federal Credit Union routing number: 322274462

• Your account number, which can be found in Online Banking, Mobile Banking, or Personal Check

For detailed instructions or how to locate your AltaOne Savings and Checking account numbers, view our Direct Deposit page.

Step 1: Set Up Your Direct Deposit

• Complete a Direct Deposit Transfer Form and provide to your employer

• If your employer has an online portal, enter your AltaOne account number and routing number

Step 2: Transfer Automatic Payments

• Complete an Automatic Payment Change Form and provide to each payee/biller

• If the payee/biller has an online portal, enter your AltaOne account number and routing number

Step 3: Close Your Old Accounts

• Make sure all outstanding checks and ATM/debit card transactions have cleared and direct deposits and automatic withdrawals are appearing on your AltaOne account

• Complete an Account Closing Form and submit it to your former bank

Download Full Switch Kit

FAQ-Frequently Asked Questions

How long until my automatic payments transition to my AltaOne account?
It depends on when your request is received by your service provider–most requests are typically processed within a few weeks.

How will I know that my request has been received and processed?
Carefully monitor your accounts at your former bank and at AltaOne to ensure all requested automatic payments have successfully transferred. You should see the deposit or withdrawal appear on yourAltaOne statement and disappear from your former bank’s statement.

What if a service provider attempts an automatic payment from my former bank account after I have already closed it?
Do not close your former account until you’ve confirmed that all automatic payments have successfully transferred to your new AltaOne account.

How can I find the information I need to change a direct deposit/payment?
Contact your service provider directly if you need to collect or verify any information about your account.

How do I change my Social Security direct deposit?
Please visit www.godirect.gov (opens in a new window) to set up direct deposit for Social Security benefits.