skip to main content
Toggle navigation
Search for:
Search for:
Search for:
Product & Services
Checking
Loans
Education Loans
Savings
Visa Credit Cards
Online and Mobile Banking
Make a Payment
Youth Accounts
Insurance Services
LifeLock
Foreign Currency Exchange
Safe Deposit Boxes
Wire Transfer
Business Checking
Business Savings
Business Credit Cards
Business Loans
Business Services
Business SEGs
What's New
Resources
Annual Financial Checkup
Debt Protection
Financial Education
Fraud Prevention
Financial Calculators
Small Business
Small Business Relief
Careers
Investments
Contact Us
Home
Become A Member
Become A Member
About Us
About Us
Rates
Locations
Locations
Apply for Loan
AltaOne Online Banking
Home
Become A Member
Our Story
Rates
Locations
Contact Us
Home
>
Product & Services
>
Checking
>
Custom Debit Card
>
Image Guidelines
CreateOne Image Guidelines
Checking
Switch Your Accounts to AltaOne
Visa Debit Card
Debit Chip Cards - EMV
Verified by VISA
Custom Debit Card
Image Guidelines
Direct Deposit
Check Reorder
Reloadable Debit Cards
Overdraft Protection
Loans
Skip-A-Pay
Vehicle Loans
Auto Dealer Partners
Hello Autumn Auto Special
Vehicle Protection Products
Home Loans
Loan Products
Refinance Loan Products
Signature Loans
Credit Builder Loans
Share Secured Loans
Education Loans
Savings
Switch Your Accounts to AltaOne
Certificates
Money Markets
IRA
Sub-Share
Visa Credit Cards
Chip Cards
Visa Account Updater
VISA Gift Card
UChoose Rewards
Verified by VISA
Visa Merchant Offers
Visa Checkout
Online and Mobile Banking
AltaOne Mobile App
Online Banking
Apple Pay Is Here
Connect Account in Quicken
eBill Instructions
Online and Mobile Banking Services
Online Banking FAQs
QuickBooks and Quicken Instructions
QuickBooks for Mac Instructions
QuickBooks for Windows Instructions
Quicken for MAC Instructions
Quicken for Windows Instructions
Secure Messaging
Text Banking Instructions
Text Banking Terms and Conditions
Make a Payment
Youth Accounts
C.U.B. Club
SST
Insurance Services
Vehicle Protection Products
LifeLock
Foreign Currency Exchange
Safe Deposit Boxes
Wire Transfer
Business Checking
Business Savings
Business Credit Cards
Business Loans
Business Services
Business SEGs
There are certain guidelines for uploading images for your custom card. We reserve the right to determine whether a submitted image will be accepted. We cannot accept images that contain any of the following:
• Trademarks, logos, slogans, company names, copyrighted materials or brands of any third party
• Advertising or promotional material, or branded products
• Celebrities, actors, musicians, sportspeople, cartoons
• Phone numbers, addresses, URL addresses, account or PIN numbers
• Provocative, sexual, violent or other offensive content
• Nudity or semi-nudity
• Profanity or obscenities
• Alcohol, tobacco, or firearms
• Images which show illegal or anti-social behavior
• Culturally insensitive images
• Images which display the opinions or beliefs of political, religious or socially
unacceptable groups
• Images that may interfere with security features of the card
• Any content that might infringe, denigrate or dilute the Visa® brand or its member financial institutions
• Any image deemed inappropriate by AltaOne
Uploaded images should be no larger than 10 MB (megabytes) and at least 840 x 840 pixels in size. If submitted images or repeatedly submitted images do not follow our guidelines, AltaOne reserves the right to exclude members from future use of the service.
Technical Image Questions
My image will not upload, what do I do?
Check the size of your image. The image size must be a minimum of 840 x 840
pixels and no larger than 10 MB (megabytes).
What format does the digital photo need to be in?
The photo needs to be a digital photo in .jpeg, .bmp, .png, or .gif format.
Can I retouch my uploaded image?
All image retouching needs to be completed prior to uploading the photo. However, you can adjust the scale, rotation, and the position of the image once it has been uploaded.
What images are acceptable?
Please see the Card Image Guidelines for more information.
Where does the digital photo need to be stored in order for it to be uploaded?
Your photo should be stored somewhere on the hard drive of your computer from
where it can be uploaded to the card designer site.
What size does my digital photo need to be?
The image size must be a minimum of 840 x 840 pixels and no larger than 10 MB
(megabytes). A clear, sharp image taken at high resolution will produce the best
results.
How do I convert my photo to a digital photo?
Most photo processing services can scan your photo onto a disk. You can then
transfer the photo from your disk to your hard drive for uploading.
What if I do not have a digital photo?
We have 30+ images in our gallery available for you to choose from.
Can a school or organization sponsor a custom logo card?
Yes, we do offer Affiliate Cards that allow a school or organization to add their logo to our gallery of available image. Please contact Account Services to learn more.