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AltaOne Insider eNewsletter Masthead

AltaOne’s eNewsletter, Published Quarterly


WINTER 2025


HOMES LOANS

Home is more than a place, it’s a foundation for family and long-term financial security. At AltaOne, we’re committed to helping you achieve your dream of homeownership or refinancing goals with a variety of loan options. We offer Purchase Financing, Refinances, ITIN Home Loans, along with our Zero Down Purchase Plan—we can help you make your dream a reality.


MEET OUR HOME LOAN TEAM:

Gloria Torres - NMLS 335752
Bakersfield & Tehachapi
¡Hablamos Español!
Gloria has been in the home loan industry for over 25 years. She's been through all the ups and downs of the real estate market, focusing on a personal touch to provide the right loan to each member's specific situation. 

Dina Polis-Kennedy - NMLS 723590
Bishop, Boron, California City, Lone Pine & Mammoth Lakes
Dina has worked in the financial services industry for over 40 years. Her goal is to provide every member exceptional service focused on tailoring each loan to fulfill their expectations and financial requirements.

Claudia Aguirre - NMLS 2408356
Kernville, Lake Isabella & Ridgecrest
¡Hablamos Español!
Claudia is dedicated to helping families achieve their dream of homeownership. She takes each member's trust personally and takes pride in helping them reach their goals.


OH, JINGLE BILLS!
HOLIDAY HANGOVER LOAN SPECIAL

Recover from holiday spending with ease. The Holiday Hangover Loan is here to help! With rates as low as 8.00% APR*, amounts from $300 up to $5,000, and terms up to 18 months, you can get your budget back on track. Promotion good until 1/31/2025.


LA WILDFIRE ASSISTANCE

In response to the devastating Los Angeles County Wildfires, AltaOne has activated Its Emergency Member Assistance Program to support those who live or work in the affected areas.

Program Highlights:

  • Bridge Loans: Members can apply for bridge loans up to $5,000 at reduced rates. Payments are deferred for the first 90 days. These funds can be used for temporary housing, small repairs, insurance deductibles, and other urgent needs.

  • Loan Assistance: Existing AltaOne loans can receive payment deferment and late fee assistance to reduce financial strain during this challenging time.

  • Term Share Certificate Withdrawals: Withdraw funds from AltaOne term share certificates with no early withdrawal penalty and return funds at a later date without breaking the term and rate.

  • Checks, Debit & Credit Cards: To ensure access to your accounts, members can receive free checks and have debit or credit card express ordered at no charge. 

Our Priority: Your Safety and Support

If you have been affected by the Los Angeles County Wildfires, your safety is our top priority. For more information or to apply for the Emergency Member Assistance Program, visit any AltaOne branch or call us at (800) 433-9727. More information can also be found on our website at www.altaone.org/la-wildfire-assistance.


ALTAONE’S AUTOSMART

Buying a car should be exciting, not stressful. That's why AltaOne AutoSmart is designed to help you find a better deal with ease. Start today and enjoy a smoother, more satisfying car-buying experience from beginning to end.

With AltaOne AutoSmart, you can:

  • Search millions of vehicles nationwide – find the perfect car for you, wherever it is!

  • Build your dream car – customize the car of your dreams in just a few clicks.

  • Research & Compare – get all the info you need to make the smart choice.

  • Finance hassle-free – find great financing options directly from AltaOne.

Ready to get started? Head over to altaone.cudlautosmart.com and take the first step toward finding your next ride – stress-free!


COMING SOON


EDUCATION SCHOLARSHIP
APPLICATIONS NOW BEING ACCEPTED

Applications are now being accepted for the AltaOne Foundation’s Digital Scholarship. There’s no essay required to apply, just 2-3 social media reels/videos about financial literacy and AltaOne.  Up to six $1,000 scholarships will be awarded to high school students, graduating high school seniors and current college students.  Funds can be used for summer academic programs, or college, university or trade school expenses. Applications are due by March 21, 2025. See the website for complete details.


TRUST & WILL

Start the year strong by securing your future with an estate plan.

Trust & Will

As a member of AltaOne you can get exclusive savings of 20% off any estate plan with Trust & Will. Get started today!

Trust & Will is the leading Estate Planning platform offering:

  • Convenient, easy-to-use online platform

  • Legally binding documents customized to fit your needs

  • Best-in-class, top-rated member support

  • Fast estate planning – plans can be completed in 30 minutes

Wills start at just $159 with member discount.


EXCLUSIVE MEMBER DISCOUNTS ON TAX PREP

We’ll Help You Make This Tax Season a Winning One

Tax Solutions and Savings for Members

Tackle taxes and come out on top with exclusive, member-only discounts on tax services that make filing easier. You can save 20% on TurboTax®, whether you file yourself or have an expert file for you. Or you can save up to $25 on in-office tax prep services from H&R Block and have your taxes filed by professionals who can ensure your maximum refund.

TurboTax® - Save 20%

  • File with confidence that your taxes are done right

  • Guaranteed maximum refund

  • Tax experts to help or even file for you

H&R Block – Save up to $25

  • Biggest refund possible or your money back

  • Expert help with or without the office visit

  • H&R Block expert within 5 miles of you

Plus, as a valued member of AltaOne you can enter for a chance to win $10,000 in the Love My Credit Union® Rewards Tax Time Sweepstakes to take your tax return even further. See website for offer details and disclaimers.


CALENDARS NOW AVAILABLE

2025/2026 desk calendars and 2025 sticky calendars are now available at all branch locations. Pick one up, while supplies last!


STAY SECURE: UPDATE YOUR CONTACT INFO TODAY!

The start of a new year is a great time to make sure your accounts are secure by verifying and updating your contact info.

How to Verify & Update Your Contact Info:

•Stop by any AltaOne branch
•Call us at (800) 433-9727
•Update on your own inside AltaOne's Online/Mobile Banking:
1. Log into Online/Mobile Banking
2. Go to the Menu
3. Click on Services
4. Click on Update Address
5. Verify and Update as Needed.


BLOG: FINANCIAL LITERACY RESOLUTIONS FOR THE NEW YEAR

As the new year begins, it's a great time to commit to improving your financial knowledge and habits. Financial literacy is the foundation for making informed decisions about your money, and we’re here to help you succeed. To inspire your journey, we are sharing some financial literacy resolutions to consider for the year ahead. 


BLOG: NEW YEAR, NEW SCAMS: PROTECT YOURSELF IN 2025

As the new year begins, it’s the perfect time to refresh our goals, reflect on successes, and prepare for the challenges ahead. Unfortunately, scammers are also stepping up their game with new tactics to target individuals and businesses. We’re committed to keeping you informed and empowered to safeguard your finances.


ALTAONE IN THE NEWS

  • BadCredit.org: Serving the Underserved to Maximize Credit Union Impact
    AltaOne’s Chris Lowe, Director of Marketing & Community Development was recently interviewed by BadCredit.org about the credit union’s efforts to serve underserved communities and improve the inequalities that exist in income, wealth, and access to financial solutions.
    CLICK HERE TO READ ARTICLE 

  • KGET TV-17: Holiday Cheer
    AltaOne partnered with KGET-TV17 and the Open Door Network to help former residents of the Open Door Network have a much merrier Christmas.
    CLICK HERE TO WATCH

  • Tehachapi News: Hot Chocolate Turkey Trot
    AltaOne sponsored the Tehachapi Valley Recreation & Park District’s annual Hot Chocolate Turkey Trot at Brite Lake. 100’s of runners took on the 5k route around the lake.
    CLICK HERE TO READ ARTICLE

  • The Loop: Kern County Proclaims October 17 as Credit Union Day
    In recognition of the significant contributions of local credit unions to the community, the Kern County Board of Supervisors officially proclaimed Thursday, Oct. 17, as "Credit Union Day" in Kern County. This proclamation was presented by Kern County 1st District Supervisor Phillip Peters.
    CLICK HERE TO READ ARTICLE 

  • Ridgecrest Daily Independent: AltaOne Donates to Burroughs Softball
    AltaOne made a $1,000 donation to the Burroughs High School Lady Burros softball team.
    CLICK HERE TO READ ARTICLE 


UPCOMING WEBINARS

  • January 22, 2025 – Pass Down Prosperity
    Passing down generational wealth is vital for a strong community, however many barriers keep people caught in a cycle of debt, preventing them from creating a lasting financial legacy.
    CLICK HERE TO REGISTER 

  • February 12, 2025 – 3 Things You Can Do This Week to Get Your Financial House in Order
    Clarity. Control. Confidence. Are these words you think of when you think about your finances? If not, would you like to? Join us to learn 3 simple, actionable steps you can implement to get on track with your financial life immediately.
    CLICK HERE TO REGISTER 


OBSERVED HOLIDAYS

  • January 20 - Martin Luther King Jr Day

  • February 17 - Presidents Day

  • April 18 - Early Closure at 1 PM

  • May 26 - Memorial Day

  • June 19 - Juneteenth

  • July 4 - Independence Day

  • September 1 - Labor Day

  • October 13 - Indigenous Peoples Day

  • November 11 - Veterans Day

  • November 27 & 28 - Thanksgiving

  • December 24 - Christmas Eve, Early Closure at 1 PM

  • December 25 - Christmas Day

  • December 31 - New Years Eve, Early Closure at 1 PM



AltaOne Federal Credit Union's mission is to improve the inequalities
that exist in income, wealth, and access to financial solutions.